03 SELECTED WORK
A selection of complex product work across regulated technology, AI-assisted workflows and multi-party platforms.
01
Regtech · B2B SaaS
Regulated onboarding
A connected product model for a process split across data, documents, screening, risk and approval.
THE CHALLENGE
Bring different customer types, regulatory requirements and internal handovers into one configurable journey—without flattening the real differences between them.
CONTRIBUTION
Product architecture, role and relationship modelling, cross-level journeys, requirements and continuous alignment through delivery.
THE SHIFT
From a set of compliance steps to a coherent onboarding system that teams can configure and extend.
02
AI product · Investigation
Evidence investigation workspace
An AI-assisted workflow that helps analysts turn source material into reviewable findings and reports.
THE CHALLENGE
Use automation to accelerate investigation without obscuring evidence, judgement or the maker-checker review process.
CONTRIBUTION
Concept framing, human-in-the-loop workflow, evidence and finding model, product states, queue behaviour, pilot design and iteration.
THE SHIFT
From a promising AI capability to a product workflow analysts can understand, edit and review.
03
Platform · Information exchange
Shared KYC exchange
A reusable information layer designed to reduce repeated requests between institutions and counterparties.
THE CHALLENGE
Simplify many-to-many interactions while preserving consent, ownership, lineage and the different requirements of each receiving institution.
CONTRIBUTION
Opportunity framing, ecosystem and service mapping, reusable data model, interaction design and delivery sequencing.
THE SHIFT
From repeated bilateral exchanges to a shared model that can scale across participants and use cases.
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